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Frequently Asked Questions
Does setup time count toward the package hours?
No, setup and breakdown are separate. The session time starts once filming begins, so you get the full duration of the package.
How long does it take to receive the final video?
Turnaround time depends on the package:
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Social media content – 72 hours
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Event & interview videos – 1-2 weeks
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Weddings & documentaries – 3-4 weeks
Photography:
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Portrait & lifestyle sessions – 3-4 days
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Event & family sessions – 1 week
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Weddings & large events – 2-3 week
Rush delivery is available for an additional fee.
Can I get the raw footage?
Yes! Raw footage is available upon request, either as part of your package or for an additional fee.
Do you offer revisions?
Yes! Each package includes one round of revisions for video and basic retouching for photos. Additional revisions or advanced edits are available at an hourly rate.
Do you offer custom packages based on an hourly rate?
Yes! We offer hourly pricing for photography and videography. Perfect for smaller scale projects and events.
"Had a wonderful experience with our private wedding photography. Everything was clear, professional, and we never felt rushed. We received plenty of beautiful photos and the whole experience felt warm and comfortable. Highly recommend!"
Shawn P.
"I booked Sam for two sessions within days of each other. He was punctual, professional, and delivered great photos. He listened to my vision and added his own creative touch, which made the pictures even better. My daughter’s sweet 16 photos came out amazing. I would definitely book or refer him again."
Nicole Yang
"I hired Sam to capture my wedding ceremony. He took many family photos and created a beautiful 3min video along with my requested song. He was very easy to work with punctual and I highly recommend him!"
Kate G.